Veritas Battery has no account, advertising, cross-app tracking, or in-app behavior analytics. Battery readings are stored on your phone; automatic battery health reports are described below. Limited network request data is processed when the app checks for firmware.
What the app does
Veritas Battery connects directly to a compatible Veritas Vans battery over Bluetooth. It displays battery status, saves your preferences and recent battery history locally, lets you control supported battery features, and downloads battery firmware updates when you request them.
Information stored on your device
The app may store the identifier of your selected battery, battery readings and history, display and notification preferences, automation settings, and firmware-update status. This information is stored in the app on your phone. Automatic battery health reports may send the battery health information described below.
You can remove the selected battery from within the app. Deleting the iPhone app removes its locally stored information according to iOS behavior. On Android, clear the app’s storage in system settings or uninstall it to remove local history and preferences; archiving may retain data. Android app data is excluded from cloud and device-transfer backup. Bluetooth pairing records are managed separately in your phone’s settings.
Bluetooth and notifications
The app uses Bluetooth to communicate with your battery. If you enable notifications, your phone may show local battery alerts generated on the device. Veritas Vans does not operate a push-notification server for this app.
On Android 12 and later, Nearby devices permissions allow Bluetooth discovery and connection. Android 11 and earlier require location permission for Bluetooth scanning, but the app does not obtain GPS coordinates or track your location. Nearby automation uses Bluetooth signal strength. While connected, an Android foreground service maintains battery communication and displays a connection notification. You can disconnect from that notification outside an active firmware update. Android may limit background monitoring. Demo mode does not control a real battery or run this monitoring service.
Firmware downloads and standard network data
When the app checks for an update, it requests a firmware manifest and, only when needed, firmware files from the Veritas Vans update service. Cloudflare, our hosting and security provider, processes standard network and security information such as IP address, country derived from IP, request path, request time, response status, user agent, and related request metadata to deliver files, prevent abuse, maintain security, and diagnose availability.
On our current Cloudflare plan, sampled HTTP security analytics may remain available for up to 7 days and security-event records for up to 24 hours. These requests are not joined to an app account because the app has no account. Veritas Vans does not use them to build user profiles, advertise, or track activity across apps or websites.
When the app checks for firmware updates, it may include the battery's internal ID or firmware version, its model, the app version, and a random code the app creates for each battery. We use these only to decide which update to offer, for example when releasing an update gradually.
Automatic battery health reports
To learn how firmware updates go across all Veritas batteries, and to spot problems before you need to contact us, the Veritas Battery app can send anonymous battery health reports to Veritas.
This is on by default. You can turn it off at any time in the app: Device tab, Help & privacy, "Share anonymous battery health with Veritas". Turning it off stops all reports right away and deletes any reports waiting on your phone.
Reports are sent while your phone is connected to your battery. They go about every few hours, sooner when something notable happens, such as a restart or a firmware update. Veritas may also ask connected apps to send a report sooner, for example when investigating a problem affecting certain firmware versions.
What is sent:
- Firmware update results: the version before and after, whether it worked, which step it reached, how long it took, and whether the outputs stayed on.
- The battery's own health log: charge level, voltages, currents, temperatures, charger and output events, and restarts recorded by the battery.
- The battery's internal ID (a code stored in the battery), the app version, the phone model (for example "iPhone13,2"), and the operating system's major version.
What is not sent: your name, email or phone number; battery names you set in the app; your phone's name or identifiers; your location or time zone; your Bluetooth addresses. The report is tied only to the battery, not to you. We do not store IP addresses with these reports.
How we use it: to measure update success, find and fix faults, and improve firmware. We do not use it for advertising, and we do not sell or share it. Reports are kept for up to 24 months, then deleted.
Information the app does not send
- No account, name, email address, or phone number
- No location, time zone, or contacts
- No phone name or phone identifiers, including advertising identifiers
- No battery names you set in the app
- No Bluetooth addresses
Third parties, advertising, and selling data
The app contains no advertising or analytics SDK. Cloudflare processes the limited network information described above as our service provider. Veritas Vans does not sell this information, share it for cross-context behavioral advertising, or use it for marketing.
Veritas Vans website
This policy applies specifically to the Veritas Battery app. If you choose to open the Veritas Vans website from the app, the website's separate Privacy Policy applies to that website visit and any shopping or support information you provide there.
Children
The app is a utility for owners of Veritas Vans battery hardware. It is not directed to children, and it does not knowingly collect personal information from children.
Changes to this policy
We may update this policy when the app changes. The effective date above identifies the current version. Material changes to app data practices will also be reflected in the App Store privacy disclosure and Google Play Data safety section.
Contact us
Veritas Vans LLC
249 Tank Farm Road
San Luis Obispo, CA 93401
United States